Useful AI begins with the work people already do. Define the decision, the human owner and the evidence needed to judge whether a change is worthwhile.
C: Improve the work
Map the process and remove avoidable friction before considering automation.
B: Trust the information
Establish the data, definitions and decision owner needed for a reliable result.
A: Choose the accelerator
Compare AI and non-AI options on the same workflow, with controls and adoption included.
Questions for your team
What is the current baseline? Which information and permissions does the task require? Who reviews the result and owns exceptions? What would show that the change works in everyday conditions?