The AI pilot worked. What must be true before you scale?

Useful AI begins with the work people already do. The right question is not only what a model can produce, but what the organisation needs to decide, own and improve around that output.

Start with the operating context

Map the workflow, information, handoffs and human judgement that shape the result. Make the baseline visible before choosing a tool or promising a scale outcome.

Keep accountability close

Define who reviews the result, who acts on it and what evidence shows the change is working. Responsible adoption is part of the design, not a postscript.