Select the work
Identify a task with a clear purpose and an understood process.
The SFG CBA Framework / A
Accelerate the system you have improved.
AI and automation can help people move faster when the process is understood, the information is trustworthy and the boundaries are clear. In CBA, AI is the accelerator.
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A / AI & AutomationWhat this discipline does
Choose useful applications. Keep people accountable.
The right starting point is a defined task and a clear owner. The team can then test whether automation helps, where human judgement belongs and what evidence is needed before wider use.
Set the guardrails
Define information access, review points and responsibility.
Test before scale
Measure what improves and what still needs human attention.
A practical way through
From question to a useful next step.
The work is shaped with the people who use the process, information or system. Each stage gives the next a clearer starting point.
Choose
Select an opportunity grounded in the work.
Govern
Set access, review and ownership.
Prove
Test the result before wider adoption.
The connected journey
AI follows process and information readiness.
Return to the complete CBA sequence to see how Continuous Improvement and Business Intelligence provide the foundation for responsible acceleration.